Surgery Hours

All consultations by appointment.

Training of Health Care Professionals

The practice does take part in the training of both doctors and nurses. On occasion you may be asked if a trainee doctor or nurse can sit in on your consultation: please let the receptionist, doctor or nurse know if you have any objections.

Please speak to a receptionist if you would like a telephone consultation.

Out Of Hours - Night And Weekend Calls

If you need urgent medical attention in the night, at weekends or during bank holidays, you should telephone: 08452 26 26 26.

You may be given telephone advice, invited to the out-of-hours Primary Care Centre (at the St Peter's Centre, Burnley) where there are excellent facilities for treating most illnesses, or visited by a doctor if necessary. As with daytime visits, these should be only when you are too ill to attend the centre and not due to lack of transport! It is unlikely that the emergency doctor will be your own doctor. The St Peters Centre is not a walk-in centre and you must make telephone contact before you attend.

Please note: try to contact us during the day. Out-of-hours calls are strictly for emergencies only! Please remember that the out of hours doctors currently have no access to your medical records, you will need to tell them about past and present medical problems, medicines you are taking, allergies and so on.

If the surgery is closed at any other time, for example, Tuesday afternoons or for staff meetings, our answer machine will give details of the number you need to ring for urgent attention.

For dental emergencies and dental pain please contact your dentist or telephone NHS Direct on 0845 46 47.

If you or a family member is expected to die in the near future, providing we have consent we will send some information to the out of hours doctor so that they are aware of the patients and their families wishes and so that appropriate medication is available.

Emergency Hospital Services

If you need an emergency ambulance, ring 999. Cases of severe injury / illness requiring a blue light ambulance will be taken to the Royal Blackburn Hospital. If you have an urgent, but less serious injury or illness which cannot be dealt with by a GP you should go to the Urgent Care Centre at either Burnley General Hospital (where A&E was at the Casterton Avenue entrance) or the Royal Blackburn Hospital (next to the A&E department). Both units are staffed every day, around the clock by senior doctors and nurses.